The Best Hospital in Quintana Roo

This is the #1 place to go! We're from the United States and I got food poisoning AND my spouse broke his back. Im a registered nurse and wow, this was better service than in the states. The doctors were actually present and kept asking how we were feeling. The nurses and other medical staff al otro had smiles, great IV starts (couldn't even feel the needle), my food poisoning was gone after my 9 hour stay which began writhing in pain. Husband's back had 2 CT scans, a ambulance trip, several Xrays, our comfort was paramount for the staff who all had smiles, eerie initially as I thought I'd feel it in the wallet upon discharge. I'm over an ER in the USA and this place put my hospital to shame. Most US hospitals as 5 minutes with the patient IF you get to meet the doctor and 55 minutes per every hour of legal charting. There was no wait, spouse was in excellent hands despite fracturing 3 vertebrae We enjoyed the great customer service so much that it made our dire ailments feel less intense. Santiago one of the doctors was exemplary. I dont write reviews very often but this place made me want to bring all my ER staff down to Tulum where they can get retraining. Oddly, all the staff got along. Try to find that in the USA! When you're on travel and you dont think something can go wrong and it does, THIS is the place to go!!! I cant say enough. Heck, even the COVID swabbing was per CDC guidelines and i train nurses. The cost for us was the same price as it would be just crossing the threshold of an ER in the US...really inexpensive...my flight cost more. I jokingly look forward to getting sick again. CostaMed is the place. Dont go by the initial appearance of the main entrance, its VERY clean and modern inside. If you're sick, go here, period! 5 Stars!!!!

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Costamed is a small but very effective hospital, with very good doctors and friendly staff. They saved my wife’s life after a car crash, identifying a severe internal bleeding quickly and undergoing an emergency surgery to remove her spleen. The main drawback is that they don’t have a blood bank, so finding blood (in particular O-) was a big challenge. We are truly grateful to everyone at Costamed, and in particular to Dr Montero, Dr Buensuseso and Mss Jeronima Rebassa.

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Having had an accident in a foreign country, I was very scared of what to expect. What I found though was a total group of caring, knowledgeable, concerned nurses who have taken such great care of me. They have been so kind, compassionate and thorough in their care.

I have lost all the fear I had and it has turned to total respect and admiration for their care and ability.

These are the kindest medical personnel I have ever met, truly much better than what I have received in the USA.          

If I need medical care again, I hope it will be here.

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The care and professionalism at Costamed with Dr. Gomez were superior. I so appreciate the Hyperbaric Chamber and Hospital that is readily available at Costamed in Cozumel.

It puts my heart at the case to know these facilities are here for all divers. Dr. Gomez treated my decompression sickness that presented as a stroke and restored my balance, strength, and health. He put my mind at ease as he took extra time explaining everything to me.

This was a positive experience in what was a very scary and emotional time for me.

Thank you so much for all the care and treatment, I will be forever grateful.

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I am very grateful for the professional and caring staff at Costamed. The efficiency and confidence that my situation was handled with went a long way to reassure myself and my wife that I was in excellent hands.

The clarity of the process and procedures kept us all from feeling lost, and the patience of the staff and their English (due to our lack) of Spanish is commendable. Thank you all for being here for us, and working in partnership with DAN

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All staff and doctors were extremely helpful and attentive, we have astounded by the services we received. Doctors were extremely knowledgeable and helpful. We do not speak much Spanish but we were kept informed the entire time. We are very happy with Costamed and extremely thankful to everyone that works here

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Queremos agradecer infinitamente a todos los involucrados en la súper atención que me dieron, hicieron sentirme muy cuidado y como una persona muy importante, como si me conocieran. Es el mejor Hospital en el que he estado, muchas gracias

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"I suffered from minor DCS symptoms after diving with some bouyancy issues. Dr. Gómez and all staff here at Costamed in Cozumel were very helpfull and attentive. I received oxygen and then hyperbaric chamber treatments, which significantly helped with my symptoms. All of the nurses and medical personnel I met during my stay were professional, knowledgeable, and helpful. I receive eccellent care that exceded my expectations. I would recommend this facility to others, especially those with DCS symptoms. The divers Aler Network recommended this location."

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