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Conseso de Salubridad
Health Services Canada
FCCA
DAN
Consejo Mexicano de la industria del Turimo Médico A.C.

About us

We are COSTAMED, providers of medical care, leaders in the Mexican Caribbean with the biggest network in the area. We have 4 hospitals located in Cozumel, Playa del Carmen and Puerto Morelos, as well as consultative complex in Mahahual and a dental office in Puerta Maya, Cozumel. Since 1998, our priority is to overcome the expectations of our clients regarding patient services by providing the best attention.

Our hospitals are open 24 hours per day, 365 days per year in order to guaranty emergency care that is vital to our community and our visitors. Each location has cutting-edge facilities and technology, and an excellent, professional and highly qualified team of bilingual certified physicians. 

Our objective is to be a leading company in health services, recognized for providing exceptional products and services through advanced technology. We are committed to serving our patients with a special emphasis in safety. 

 

Mission.

Our mission is to provide health services of the highest quality with a professional, warm and humane team whose fundamental objective is to preserve and establish the well-being of our patients.


Vision. 

To be a leading hospital in the health sector and be recognized for consistent high quality products, advanced technology and a professional and ethical team that is committed to serving the patient, the company and the community with emphasis on patient safety.


Values. 

  • Wellbeing
  • Quality
  • Commitment
  • Communication
  • Consistency
  • Efficiency
  • Teamwork
  • Innovation
  • Integrity
  • Professionalism
  • Safety

We are one of the best medical groups in the southeast and Mexican Caribbean, and we are always evolving for our patients’ benefit because patients’ become a part of us: of what we are and what we represent.

Costamed, Medical Group.

Always near you.

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Our Services

All Costamed Medical Group Hospitals along the Mayan Riviera have different services and departments that bring forth the support for good daily operations. Get to know them!

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Laboratory

Due to the quality of our Laboratory we have received the PACAL award for 13 consecutive years.

Endoscopy Suite

An endoscopy is highly effective in detecting, diagnosing and treating common diseases such as gastritis and colitis.

Costadental

Part of Costamed Medical Group. We stand out with highly qualified and experienced dental surgeons in Orthodontics, Endodontics, Pediatric Dentistry, Periodontics. We also have our own dental laboratory service

Imaging and Radiology.

We have the best radiology and imaging technology to provide more accurate diagnoses in less time, including our 1.5 Magnetic Resonances and Computerized Axial Tomography up to 128 cuts

Adults Intensive Care Unit (ICU).

Both of our ICU´s are equipped with advanced technology that includes Total Care beds and state-of-the-art critical care monitors and fans

Hyperbaric Chamber

We have the most advanced Hyperbaric Chamber in the Mexican Caribbean and Central America; with capacity for up to 14 patients being preferred suppliers of DAN (Divers Alert Network).

Our Patients

“[…] I can’t think of a better hospital than Costamed for their services, specialties, care, dedication and pride while performing their mission. I am from Mississippi and there is no comparison of any hospital there with Costamed. In fact, I have been a patient of the Mayo Clinic and this hospital stands as tall as Mayo Clinic. I will be forever

grateful for it being here and their people who saved my life[…]”.


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-Chuck McRae. Former Presiding Mississippi Supreme Court Justice.

“Excelentes especialistas. Buenas instalaciones, solo faltaría que el estacionamiento lo ampliaran para sus clientes, ya que es muy limitado.

Fuente: Google

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-Marxista Kawa.

“Mi reconocimiento y gracias infinitas a todo el personal médico y administrativo de Costamed Cozumel. Estuve ahí en Julio 2018, la atención fue excelente, siempre atentos de mi salud y de mis trámites con la aseguradora. Gracias especialmente al Dr. Rafael Moguel cardiólogo con mucha experiencia, me sentí siempre en buenas manos. Gracias especiales a la Lic. Ma Esther por su finas atenciones y rápida solución con la aseguradora. No duden en ir con el Dr. Rafael y el mejor equipo en el estado.”

Fuente: Google

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-Angel Laso de la Vega V.

“I was received as any local patient would be, with respect and courtesy from the reception to the cashier. Everyone's attitude and attention was professional and of the highest caliber. The laboratory work was thorough and rapid. I was not made to wait very long for the results. The staff was aware that I had only a certain amount of time ashore before I had to return to the ship.

The gratis WiFi was a welcome touch to the waiting room.

I would be remiss if I did not mention the excellent treatment I received from my physician Dr. Raphael Moguel Ancheita. his diagnosis of my problem was exactly that which my ship's doctor had determined. As a second opinion it was invaluable. Dr Raphael Moguel is a highly trained, courteous professional who is friendly, relaxed and comforting. A better doctor could not be found either in Mexico or the US. I will be returning to COSTAMED to continue my treatment with Dr Raphael Moguel and for surgery as determined by him. I have every confidence in Dr. Moguel as a phsician and a healer. Dr Raphael Moguel Ancheita is a credit to your fine COSTAMED facility. I look forward to my return to his care in the very near future”

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-Michael Kowalski. M/S Liberty of the Seas

“El Grupo Médico COSTAMED es uno de los grupos de salud líderes en el sureste de México. Cada miembro de su equipo, desde los cirujanos hasta el personal administrativo, está altamente calificado en sus respectivas especialidades. Están orgullosos de que todos sus médicos y enfermeras de Servicios de Emergencias Médicas (EMS) están certificados en Soporte Vital Cardíaco y Trauma Avanzado.”

Fuente: Google.

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-Herbert Maldonado.

“Todos los empleados se esfuerzan de manera extraordinaria para ofrecer un gran servicio.”

Fuente: Google.


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-Gerardo Prado.

“Excelente servicio. Los recomiendo ampliamente, el mejor hospital de la isla, el único certificado.”

Fuente: Google.


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-Edgar Martinez Contreras.

“Our 9-month old was transferred to Costamed in Cozumel with a severe croup attack while on our Caribbean cruise vacation. As parents, there is nothing scarier than having a sick child while away from home. Because of the exceptional doctors, nurses, and staff at Costamed, our nightmare scenario turned into a very positive outcome. As a Pediatric Nurse Practitioner, I am impressed by the top-notch care and service at Costamed and strongly recommend the hospital.”

Fuente: Google.



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-Katie H.

“I have been attended twice at Costamed, last was a surgery, attention and recovery were great. Glad to recommend to all visitors to Cozumel.”

Fuente: Google.




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-Patrick Mac Donald.

“Dislocated my shoulder while vacationing in Cozumel. Dr. Corona was great! Very professional!”

Fuente: Google.


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-Bar Butched.

“My husband suffered a stroke while in Cozumel. We were extremely happy with the care he received at CMC. The hospital was modern with up to date equipment, exceptionally clean, and the staff was excellent and very attentive. Dr. Rafael was a treasure.  We are at a loss to mention any negatives.”

Fuente: Google.


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-Alyne Lacombe.

“Treatment and facilities are up to US standards. Doctor was very competent. Very efficient processing.”

Fuente: Google.


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-R. Rodriguez.

“My husband was a patient at CMC on 17th January 2017. He received excellent care. I have nothing but praise and thanks for all they did for him and also the help given me by Claudia and Andrea in patient services. Everyone on the front desk. Also the doctors. Not how I expected my holiday from Canada to be, but I will come back again one day. Such a beautiful isle and wonderful people.”

Fuente: Google.


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-Barbara Smith.

“Some days before I was with my mother because of her medical problems in your excellent hospital. All your services was great and you did all the best for my Mama from Germany, Thank you again for the first class service in this wonderful clean and efficient hospital on Cozumel Island.”

Fuente: Google.


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-Andreas Czernik.

“My son was admitted as an emergency after falling from a second floor balcony onto a granite floor. He had 2 skull fractures and brain swelling. He was admitted to the ICU and placed in a medically induced coma for 5 days. After 4 more days of neurological testing he was released and is thriving. The ER, ICU, Neuro and especially patient services were all phenomenal. The care my son received as well as the compassion the staff all exuded helped me in a very difficult time. Very grateful.”

Fuente: Google.


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-John Neuhoff.

“Hospital excelente, médicos maravilhosos , enfermeiros, residentes, recepcionistas , seguranças, todos muito gentis e amorosos!”

Fuente: Google.


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-Elayne Morais.

“Excellent young dentist! Excellent doctors and greet staff on reception!”

Fuente: Google.


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-Toti Semoa.

“Mi reconocimiento y gracias infinitas a todo el personal médico y administrativo de Costamed Cozumel. Estuve ahí en Julio 2018, la atención fue excelente, siempre atentos de mi salud y de mis trámites con la aseguradora. Gracias especialmente al Dr. Rafael Moguel cardiólogo con mucha experiencia, me sentí siempre en buenas manos. Gracias especialmente a la Lic. Ma. Esther por sus finas atenciones y rápida solución con la aseguradora. No duden en ir con el Dr. Rafael y el mejor equipo del estado”.


Fuente: Facebook.


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-Angel Lazo de la Vega.

“My husband Jim & I took a 5 day Miami-Havana-Cozumel cruise earlier this month. In this time, my husband had a medical emergency that required us to disembark in Cozumel. The ship´s doctor, Dr. Angel, referred us to Costamed in Cozumel. We first received care from ENT specialist Dr. Zair Garibay and then my husband was hospitalized for two days for IV antibiotic treatment. The nurses, doctors, nutritionist/food service team, finance/patient/critical care team, cleaning staff, wheelchair personnel, and lab/testing staff could not have been more competent or compassionate. My husband received excellent care, and my being able to stay with him was extremely helpful to his comfort and health. Our doctor in Milwaukee confirmed that we received an appropriate diagnosis and treatment, and we simply wanted to write to let you know how much we appreciated Costamed´s commitment to our health and safety. Please pass on our deepest gratitude to Dr. Garibay and the entire clinic and hospital staff. Thank you again.”



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-Martha and James Cargile.

“Staff was extremely helpful and friendly. All were very accommodating. This was probably the best hospital stay I´ve ever received. A very heartfelt thanks to all the staff.”



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-Charles Guyn.

“The hospital´s services in general were excellent! I took my mind away from my worries and the staff made me feel like I was in a hotel. I am glad that Norwegian Cruise lines chose Costamed to send me for my care. I hope to come back not as a patient, but to visit all the wonderful staff in this institution.”



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-Reynaldo Cabuloy. Norwegian Cruise Lines.

“Hospital staff and Medical personnel are all very competent and professional. The ease of dealing with medical insurance process was refreshing! This hospital RIVALS the best class facilities in the USA. THANKS TO ALL.”



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-Thomas Lightner. Dressel Divers.

“Personal muy profesional y amable, he recibido una excelente atención. Lo recomiendo ampliamente”

Fuente: Google.


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-Odette Cuevas.

“Las veces que he sido atendida yo o alguien de mi familia en Costamed me he sentido muy tranquila, pues tienen profesionistas de calidad en todas sus áreas y el trato es muy humano y agradable.”

Fuente: Google.


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-Ozevely Encarnación.

“Excelente atención por parte de todo el personal desde que llegas, mis últimas citas con gastroenterología han sido aquí y se nota el nivel de capacidad, sin duda será mi hospital base junto con el de mi familia.”

Fuente: Google.



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-Cristian Palavicini.

“El servicio que ofrece el hospital es muy bueno, me atendieron bien desde que entré, durante mi estancia y cuando salí.”

Fuente: Google.


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-Romith Jiménez.

“La atención es muy buena, el personal muy amable todo el tiempo conmigo y mis familiares.”

Fuente: Google.


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-Lynette Flores.

“Súper amables, bilingües en todas las especialidades.”

Fuente: Google.


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-Jaime Baez.

“5 stars are well deserved for this great hospital. While vacationing in the Riviera Maya I had an accident in which I opened my scalp on a dive off of a dock (totally my fault). This place took excellent care of me, the facility was very clean and modern. The staff was very compassionate, friendly and helpful. The wait time was short and at time of checkout we were pleasantly surprised with the bill (very reasonable). We are so glad we decided to come here and we are happy to know about them just in case (hopefully not) we ever need them in future travels.”

Fuente: Google.


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-Gus Morg.

“I was seen at Costa Med upon recommendation from our hotel concierge for care of a lingering leg injury. The entire experience was positive. Although perhaps somewhat less sterile feeling than some U.S. urgent cares, (only the waiting area - kids and spills), the rest of the facility was entirely up to expectations of quality medical care. The wait was very short, the doctor's care and communication were excellent, and the cost was extremely reasonable. Although I hope I do not ever need to, I would not hesitate to go there again.”

Fuente: Google.


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-Noel Shaw.

“My daughter was in the ER at Costamed. Different experience than in the US healthcare system. Selene, the nurse, and Abigail, the patient service representative, did an exceptional job of providing compassionate care and services. Dr. Antonio did what he thought best with the tools available to him to care for our daughter. Thanking God for guiding them to assist her mend and transfer to the US. Especially thankful to God for how quickly she is recovering and returning to normal routines following the start of treatments from Costamed.”


Fuente: Google.


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-Winda Antoine.

“We were referred to Hospiten, but after checking online and with some local contacts we opted to come to COSTAMED instead. A great decision. The wait wasn't long, and the doctor was polite, efficient and knew what he was doing. He immediately corrected the wrong initial diagnosis the Hospiten doctor has provided when she visited us at the hotel, and carefully and clearly explained what was wrong with my partner. Total cost, including an injection and prescription, was USD70- half the price Hospiten charged us just for the initial consultation. A great relief to find quick and efficient medical support when we needed it!”


Fuente: Google.


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-Joseph D'Cruz.

“Die Male die ich in Costamed war (ob bei Urgencias oder bei einem Spezialisten), war die Behandlung des Personales und der jeweiligen Aerzte immer sehr nett bzw. Fachgerecht! Fuer mich das beste Krankenhaus in Playa del Carmen!”


Fuente: Google.


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-Josephin.

“We had a good experience here, our daughter was sick, we were in and out in an hour and cost about $83 US which I thought was very reasonable. Got treatment and prescription and were happy. Dr spoke English but check-in staff spoke very little English, but enough to get us checked in.”


Fuente: Google.


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-Doug Schwabauer.

“Most of my experiences here have been very positive -- I have not had a hospital stay but have seen two doctors and my wife one.   Two were excellent and one was OK. The prices are reasonable (much better than Hospiten for the same service). Online chat is very responsive and makes it very easy to schedule an appointment with a specialist.”


Fuente: Google


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-Gary Hawton.

“The doctors were kind and professional. By US standards, the cost was very reasonable about $70 for a doctor visit. The staff were kind. The facility was good. We also used Hospiten but they were really expensive for similar service. If I need a clinic/hospital in Playa again, I will go to Costamed.”


Fuente: Google.


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-Russ P.

“Los mejores médicos y enfermeras, el mejor trato y atención, en especial, Gaby Padrón, asesora comercial.

Gracias a todo el personal.”


Fuente: Facebook.


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-Gabriela Sanchez Villanueva.

“La atención fue muy profesional y humana en el área hospitalaria, muchas gracias a cada una de las enfermeras y doctores y para omitir a nadie prefiero generalizar, súper profesionales y humanos.”

Fuente: Facebook.


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-Karina Limón.

“Más que excelente, hospital y especialistas médicos, comprometidos con su paciente.

Recomendable 100 %☆ ☆ ☆ ☆ ☆”

Fuente: Facebook.


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-Ivonne Zubizarreta.

“Visitamos el Hospital Costamed para consulta con el Médico Otorrinolaringólogo Manuel Fernández para revisar un tímpano perforado. Confirmación de la cita inmediata y servicio a clientes enviando mensaje por correo desde la página de internet fue rápida y con toda la información necesaria. Excelente atención, Médico confiable y excelente calidad en servicio. Costo muy accesible y todas nuestras dudas fueron resueltas a tiempo.”


Fuente: Facebook.


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-Paulina Anahí Vargas.

“Para ser la única clínica en Mahahual, súper bien, nos atendieron rápido y accesible en los costos, muchas gracias por la atención.”

Fuente: Google.


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-Moises Piña.

“I received immediate, effective and friendly attention when I turned up with a broken foot”


Fuente: Google


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-Michael Owen.

“Fui de emergencia porque estoy embarazada y me encontraba un poco mal. Excelente atención, desde los de recepción hasta los enfermeros. Pero lo mejor fue el Dr. Jorge Alemán súper atento y explicó todo. Precios asequible.”


Fuente: Google.


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-Hilda Lara Sevillano.

“Fui por una urgencia cerca de medianoche y me atendieron súper bien y rápido, pensé que iba a estar carísimo y están normales. Pero por la hora me parecieron muy accesibles.”

Fuente: Google.


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-VIART Xplora.

“Hasta dentista tuvieron, fue algo sencillo pero atendieron lo que necesitaba.”


Fuente: Google.


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-Herencia Milenaria.

“Fueron muy amables desde el recepcionista, enfermero y médico, profesionales, atentos y caballerosos. Los precios me parecieron muy accesibles y justos.”

Fuente: Google.


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-Ldg. Paola Gómez.

“Rápida atención y equipo necesario.”

Fuente: Google

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-Playa Grande Ecopark

“I was so lucky I ended up at Costamed, the service is amazing, clean and professional. All the nurses, doctors and team were so kind to me and I couldn't have done it without them. I had to have emergency surgery on my appendix that might not have been picked up if they hadn't had been so thorough. It is super expensive and if you don’t have fast acting travel insurance maybe consider somewhere else or you might not be able to pay! Lucky for me I was covered and I am so grateful to everyone who works there for taking such good care of me!”


Fuente: Google.


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-Patricia Fleming.


“I received excellent, attentive care here while I was sick. Dr. Ponce de Leon did a thorough exam and diagnosis. All of the nursing staff was great in particular the ER room nurse, Diego was incredibly caring and attentive. The clinic was immaculate. I highly recommend Costamed if you need medical help.”


Fuente: Google.


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-Elizabeth C.

“I had a difficult operation and Dr. Ponce de León is the best surgeon you can find, he is a true doctor. Staff is friendly bust mostly very professional. Instalations are brand new. It is a hospital so don't expect clinic prices, which are not so high. Don't hesitate to go to the hospital, health comes first.”


Fuente: Google.


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-Jose Luis Rojo.

“Muchas gracias a la Dra. Itzel Pérez y a su equipo de urgencias, nos atendieron excelente, el trato humano, las instalaciones del lugar, la eficiencia y rapidez, altamente recomendable. Salvaron mi vida y mis vacaciones. Eternamente agradecidos con ustedes.”


Fuente: Google.


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-Jeanette Martínez.

“El único hospital en puerto y el mejor de la región, excelente servicio y calidad. Buenas promos para locales.”


Fuente: Google.



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-Eder Huitrón.

Stay for almost two weeks.

It’s wonderfull the service and behavior.

Back to life, for the second chance of life. Thanks to God, thanks to the amazing people of Costamed, Dr. Rafael Moguel. Unforgettable moment

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-Mr. Rokhimin

Nuestras noticias

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La Urología es una especialidad que se encarga de tratar todas las patologías del tracto urinario, incluyendo hombre y mujeres, además del aparato reproductor masculino. Todo el mundo cree que los Urólogos somos Ginecólogos del hombre, pero no es así, nos encargamos de valorar todas las enfermedades del tracto urinario

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How to take care of your mental health durind the COVID-19 outbreak

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When we deal with a crisis, it is common to experience intense emotions such as anger, sadness, anguish, fear, anxiety, and frustration, amongst other emotions. Our entire 2020 has been filled with Novel Coronavirus COVID-19. The virus has had a high impact on health care systems all around the globe, and the global economy has also been affected.
 

We want to share some helpful suggestions to deal with this most positively and functionally.

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