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Your Doctor at Home

Telemedicine Services: Your Doctor at Home

 

At Costamed Medical Group, we understand the importance of receiving medical care without leaving your home. Our “Doctor at Your Home” program offers you the opportunity to receive professional medical advice right from the comfort of your own home. This service allows you to connect with medical professionals to address your health concerns without needing to visit the hospital.

 

Convenient and Affordable Teleconsultations

Our teleconsultation service at Costamed Medical Group is not a traditional medical consultation, as the doctor does not perform physical examinations or prescribe medications. However, this medical advice is perfect for guiding you and addressing your health concerns. Forget about long waits and exposure at hospitals; with our online medical consultation, you can access specialists from anywhere at affordable prices.

 

Easy Online Scheduling

The process to access our teleconsultation service is simple and efficient. The scheduling of these services is managed entirely online. You just need to fill out a form on our website and complete the payment process. This way, you can quickly and easily book your online medical consultation without any hassle.

 

Benefits of Our Telemedicine Service

With Costamed's “Doctor at Your Home” program, you will enjoy multiple benefits:

  • Access to medical advice from anywhere.
  • Save time and resources by avoiding unnecessary travel.
  • Affordable and competitive pricing.

Simple and fully online scheduling process

This medical assistance has a duration of one hour. It can be done through smartphones, tablets, and computers from a weblink by joining a video chat with your physician from the comfort of home.

At Costamed Medical Group, we offer online medical consultations with the "Doctor at Home" program. Get professional advice from the comfort of your home, save time, and enjoy competitive prices. Find out more!

Requirements

To ensure the best service possible, you will need:

  • A minimum of 5MB internet speed.
  • An electronic device with a video camera and it can be a smartphone, a tablet, a computer, or a laptop.
  • An e-mail and a phone number with WhatsApp so that we can keep in touch with you.

Appointment´s Schedule

Our service is available 

From 8:00 AM to 8:00 PM (Cancún, Q.Roo Time) From Monday to Saturday.

Payment Methods

We accept the following payment methods:

  • Bank transfer. Through your online bank account, you can register our CLABE to make the payment. The receipt will be a screenshot of your payment.
  • PayPal. You can click on the following link and make your payment through Paypal.
  • Deposit at convenience stores. With our account number, you can deposit at Seven-Eleven.

Request an appointment here

  • Cozumel
  • Playa del Carmen
  • Tulum
  • Puerto Morelos
  • Cancún
  • Mahahual

Restrictions

  • This service is a medical assessment and not a medical consult since we cannot do a physical check-up of the patient.
  • If the doctor considers a physical evaluation necessary, they will let you know so you can visit one of our hospitals, with the amount paid for the medical consultation being credited toward your in-person visit.
  • According to the guidelines of COFEPRIS, if the doctor considers that the patient needs medication and supplies* and a written and signed prescription, it needs to be physically picked up at Costamed.

The medicine and supplies prescribed in this modality do not include psychotropics, narcotic drugs, or antibiotics.

  • Medical assessments will be recorded at all times; this is to protect our patients and physicians. We will request consent from you at the beginning of the assessment.
  • You need to pay for this service before you meet with the doctor. You can call us for more details at 800 900 1133 .
  • If for any reason, you missed your appointment and need to reschedule, you can call us at 800 900 1133  to make another appointment. You can only reschedule your original appointment once if you miss that appointment again, we will cancel your appointment without the possibility of reimbursement.
  • The price of the medical assessment is subject to additional commission depending on your payment method (ex.: Paypal).
  • Remember, our service is available monday to saturday from 8:00 am to 8:00 pm If we receive a payment after 8:00 pm, it will be scheduled the next working day.

Restrictions

  • This service is a medical assessment and not a medical consult since we cannot do a physical check-up of the patient.
  • If the doctor considers a physical evaluation necessary, they will let you know so you can visit one of our hospitals, with the amount paid for the medical consultation being credited toward your in-person visit.
  • According to the guidelines of COFEPRIS, if the doctor considers that the patient needs medication and supplies* and a written and signed prescription, it needs to be physically picked up at Costamed.

The medicine and supplies prescribed in this modality do not include psychotropics, narcotic drugs, or antibiotics.

  • Medical assessments will be recorded at all times; this is to protect our patients and physicians. We will request consent from you at the beginning of the assessment.
  • You need to pay for this service before you meet with the doctor. You can call us for more details at 800 900 1133 .
  • If for any reason, you missed your appointment and need to reschedule, you can call us at 800 900 1133  to make another appointment. You can only reschedule your original appointment once if you miss that appointment again, we will cancel your appointment without the possibility of reimbursement.
  • The price of the medical assessment is subject to additional commission depending on your payment method (ex.: Paypal).
  • Remember, our service is available monday to saturday from 8:00 am to 8:00 pm If we receive a payment after 8:00 pm, it will be scheduled the next working day.

Restrictions

  • This service is a medical assessment and not a medical consult since we cannot do a physical check-up of the patient.
  • If the doctor considers a physical evaluation necessary, they will let you know so you can visit one of our hospitals, with the amount paid for the medical consultation being credited toward your in-person visit.
  • According to the guidelines of COFEPRIS, if the doctor considers that the patient needs medication and supplies* and a written and signed prescription, it needs to be physically picked up at Costamed.

The medicine and supplies prescribed in this modality do not include psychotropics, narcotic drugs, or antibiotics.

  • Medical assessments will be recorded at all times; this is to protect our patients and physicians. We will request consent from you at the beginning of the assessment.
  • You need to pay for this service before you meet with the doctor. You can call us for more details at 800 900 1133 .
  • If for any reason, you missed your appointment and need to reschedule, you can call us at 800 900 1133  to make another appointment. You can only reschedule your original appointment once if you miss that appointment again, we will cancel your appointment without the possibility of reimbursement.
  • The price of the medical assessment is subject to additional commission depending on your payment method (ex.: Paypal).
  • Remember, our service is available monday to saturday from 8:00 am to 8:00 pm If we receive a payment after 8:00 pm, it will be scheduled the next working day.

Restrictions

  • This service is a medical assessment and not a medical consult since we cannot do a physical check-up of the patient.
  • If the doctor considers a physical evaluation necessary, they will let you know so you can visit one of our hospitals, with the amount paid for the medical consultation being credited toward your in-person visit.
  • According to the guidelines of COFEPRIS, if the doctor considers that the patient needs medication and supplies* and a written and signed prescription, it needs to be physically picked up at Costamed.

The medicine and supplies prescribed in this modality do not include psychotropics, narcotic drugs, or antibiotics.

  • Medical assessments will be recorded at all times; this is to protect our patients and physicians. We will request consent from you at the beginning of the assessment.
  • You need to pay for this service before you meet with the doctor. You can call us for more details at 800 900 1133 .
  • If for any reason, you missed your appointment and need to reschedule, you can call us at 800 900 1133  to make another appointment. You can only reschedule your original appointment once if you miss that appointment again, we will cancel your appointment without the possibility of reimbursement.
  • The price of the medical assessment is subject to additional commission depending on your payment method (ex.: Paypal).
  • Remember, our service is available monday to saturday from 8:00 am to 8:00 pm If we receive a payment after 8:00 pm, it will be scheduled the next working day.

Restrictions

  • This service is a medical assessment and not a medical consult since we cannot do a physical check-up of the patient.
  • If the doctor considers a physical evaluation necessary, they will let you know so you can visit one of our hospitals, with the amount paid for the medical consultation being credited toward your in-person visit.
  • According to the guidelines of COFEPRIS, if the doctor considers that the patient needs medication and supplies* and a written and signed prescription, it needs to be physically picked up at Costamed.

The medicine and supplies prescribed in this modality do not include psychotropics, narcotic drugs, or antibiotics.

  • Medical assessments will be recorded at all times; this is to protect our patients and physicians. We will request consent from you at the beginning of the assessment.
  • You need to pay for this service before you meet with the doctor. You can call us for more details at 800 900 1133 .
  • If for any reason, you missed your appointment and need to reschedule, you can call us at 800 900 1133  to make another appointment. You can only reschedule your original appointment once if you miss that appointment again, we will cancel your appointment without the possibility of reimbursement.
  • The price of the medical assessment is subject to additional commission depending on your payment method (ex.: Paypal).
  • Remember, our service is available monday to saturday from 8:00 am to 8:00 pm If we receive a payment after 8:00 pm, it will be scheduled the next working day.

Restrictions

  • This service is a medical assessment and not a medical consult since we cannot do a physical check-up of the patient.
  • If the doctor considers a physical evaluation necessary, they will let you know so you can visit one of our hospitals, with the amount paid for the medical consultation being credited toward your in-person visit.
  • According to the guidelines of COFEPRIS, if the doctor considers that the patient needs medication and supplies* and a written and signed prescription, it needs to be physically picked up at Costamed.

The medicine and supplies prescribed in this modality do not include psychotropics, narcotic drugs, or antibiotics.

  • Medical assessments will be recorded at all times; this is to protect our patients and physicians. We will request consent from you at the beginning of the assessment.
  • You need to pay for this service before you meet with the doctor. You can call us for more details at 800 900 1133 .
  • If for any reason, you missed your appointment and need to reschedule, you can call us at 800 900 1133  to make another appointment. You can only reschedule your original appointment once if you miss that appointment again, we will cancel your appointment without the possibility of reimbursement.
  • The price of the medical assessment is subject to additional commission depending on your payment method (ex.: Paypal).
  • Remember, our service is available monday to saturday from 8:00 am to 8:00 pm If we receive a payment after 8:00 pm, it will be scheduled the next working day.
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Call Center para México:800 900 1133

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