COSTAMED Medical Group, always innovating, brings you a new service.
We like being near you even at a distance. For that, we have created our “Doctor at home” service. This service is given through Telemedicine by a general physician who is available to you and your family for medical advice.
This medical assistance has a duration of one hour. It can be done through smartphones, tablets, and computers from a weblink by joining a video chat with your physician from the comfort of home.
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To ensure the best service possible, you will need:
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Our service is available
From 8:00 AM to 8:00 PM
(Cancún, Q.Roo Time)
From Monday to Saturday.
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We accept the following payment methods:
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The medicine and supplies prescribed in this modality do not include psychotropics, narcotic drugs, or antibiotics.
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If the physician considers that a physical assessment is necessary, they will let you know so that you can visit one of our hospitals. The amount you already paid will be discounted in the new consultation.
To make your appointment, it is essential that you pay first and then notify us by sending your receipt. You can send your receipt to the following e-mail: medicoentuhogar@costamed.com.mx, or send us a WhatsApp message at 987 873 88 09.
We guarantee that we will schedule your appointment within a maximum of one hour after your payment confirmation.
If you have any questions about the service, do not hesitate to contact us at 800 900 1133 or on our online chat.
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